Cancellation
requests for hosting will be honored for 60 days beyond
any initial order.
Should you feel reasonable need to cancel your account with CAZ Creations,
we simply request a signed fax to 866-835-1259 attn: CAZ Creations Cancellation
We will refund any hosting fees in full up to 60 days beyond the original
credit card transaction date.
Design
Fees are NOT refundable.
If CAZ Creations has performed design or web development (forms, database
programming) work on your behalf, money charged for this work is NOT refundable.
Should you ever cancel your account with CAZ Creations, you will be sent,
complete copies of all completed work - either by email or on a CD via snail
mail.
Cancellation - Suspension - Termination of Service
Customer Cancellation must be recieved in writing prior to their
renewal date. Proof of account ownership must be included, such
as the last 4 digits of the billing credit card on file.
CAZ Creations reserves the right to suspend service of any account
more than 3 days past due. If payment is not recieved, or arrangements
have been made after 15 days, we reserve the right to remove
your account, including all web files, databases, & email,
from our servers.
CAZ Creations reserves the right to terminate service at any
time. A portion of fees paid in advance of termination may be
pro-rated and paid by CAZ Creations if CAZ Creations institutes
it's right of termination. Any violation of policies which results
in extra costs will be billed to the customer (i.e. transfer,
space etc.)
Failure to pay any invoice initiated by CAZ Creations may result
in termination of your account. CAZ Creations reserves
the right to terminate hosting services for failure to pay design/programming
invoices in a timely* manner.(* within 60 days of invoice) Associated
files will be released for download only (zip format) upon payment
in full including any/all penalties assessed. Penalties of up
to 2% per week may be assessed.
REINSTATEMENT FEE. Prior to and as a condition of resuming service,
suspended hosting accounts may be charged an account reinstatement
fee of $20.00. . Additionally, CAZ Creations reserves the right
to refuse to extend credit to any account that has become delinquent,
even after the outstanding balance is paid. CAZ Creations may
require that a 'pay-by-check' account be converted to an alternate
payment method (such as credit card billing, auto-debit, or advance
payment) prior to and as a condition of reinstatement. CAZ Creations
reserves the right to require conversion of any outdated or "grandfathered" account
as a condition of reinstatement. In addition, due to credit card
fraud and potential for fraudulent disputes, suspended account
holders may be required to sign a Reinstatement
Agreement. Once the document has been recieved, an invoice
will be generated for the reinstatement fee. After all invoices
are paid current, the account will be resumed within 24 hours.
*Holiday's may delay this process.
RECOVERY FEE. Should a customer be suspended or cancelled by
us, no access to any files will be released to said customers.
If customer requires files from their suspended/cancelled account/s,
we can recover the files, databases, and or email previously
stored on their accounts (up to 15 days beyond the termination
of service from for a recovery fee of $125. Customer must also
sign/fax the following File
Recovery Agreement before any recovery action will take place.
Once the document has been recieved, an invoice will be generated
for the recovery fee... and after this fee is paid, we will manually
tar the files and send you a link to download the tarball.
Domain
Registration Fees are NOT refundable.
In the event you should wish to cancel an order placed with CAZ Creations,
you understand that any and all fees charged for domain registrations are NON-refundable. Once
a domain is registered, there is no way to cancel the registration, it must
expire naturally after the term for which it was registered.
By submitting an order requesting a new domain
registration, you agree to forfeit the right to any and all fees charged for
said domain registration. This amount is not to exceed $12.50 US.
Should you request a chargeback from your credit card company, ownership of
the domain will be transfered to CAZ Creations.
NOTE
Regarding credit card chargebacks:
If you feel any company has improperly charged your credit
card, please take the time to contact that company first to request
a credit or a void. Not doing so costs the merchant $10-$50 in
chargeback fees, which in turn helps to raise credit card rates
for everyone. -----
Privacy---
The terms "we" and "us" refer
to CAZ Creations/CAZ-WEB.
The Information We Collect
This notice applies to all information collected on the CAZ Creations/CAZ-WEB
Web site or submitted to CAZ Creations/CAZ-WEB at any time through
any Service Pages.
Personally Identifiable Information-When visiting the CAZ Creations/CAZ-WEB
or any Client's Web site and signing up for or using CAZ Creations/CAZ-WEB
services through any Service Page, you may choose to supply CAZ
Creations/CAZ-WEB with information that identifies you personally.
For End-Users, this information may include your name and contact
information, gender, birth date, occupation and industry, shipping
and billing information, credit card numbers and other payment
information, behavior patterns, purchase history, and other information.
For Clients, this information may include the Client's name and
contact information, the Client's Web site information (name,
URL, visitors per day, page views per month, description, categorization),
payment information (check payee, SSN/Tax ID, bank information),
and user comments. We also collect prospect information from
our End-Users, which may include name and contact information
of individual(s) you think would be interested in our services.
Aggregate Information—We collect non-identifying and
aggregate information to better design our Web site and services,
and share the aggregate data with advertisers and other third
parties.
Each of CAZ Creations/CAZ-WEB's Clients has access to information
specific only to that Client's site(s). Each Client will determine
what it will do with the collected information; however, each
Client has individually agreed to abide by this Privacy Policy
and the CAZ Creations/CAZ-WEB End-User Agreement.
Collection of Personal Information from Children under Thirteen
CAZ Creations/CAZ-WEB does not allow children known to be under
the age of thirteen (13) to register for our services. We may
momentarily capture personally identifiable information for
purposes of determining whether a user is over the age of thirteen
(13) and thus qualifies to use our services. Where the user
is under the age of thirteen (13), such information is automatically
deleted.
The Way We Use Information
We use the information you provide about yourself or others
to complete the transaction for which the information is intended.
Such transactions may include: administering a service, such
as email, search, advertising sales, ecommerce; completing
an order; shipping a product; replying to support requests;
or contacting you if you have granted us permission to do so.
Except as provided in this Privacy Policy and the End-User
Agreement, we do not share this information with outside parties
without your permission except to the extent that is necessary
to administer the services we offer our Clients and End-Users
or to comply in responding to subpoenas, court orders or other
legal proceedings.
From time to time, we also use the information you provide
about yourself or others to inform you of additions or improvements
to the CAZ Creations/CAZ-WEB services as well as conduct member
surveys in order to improve our services. These communications
will only be sent to the administrative account.
We may also use personally identifiable End-User information
to provide targeted content and commerce opportunities to End-Users
based on their demographic and behavioral information.
Finally, we never use or share the personally identifiable information
provided to us online in ways or for reasons unrelated to the
ones described above without also providing an opportunity to
opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and
ensure the appropriate use of information, we have put in place
appropriate physical, electronic, and managerial procedures
reasonably designed to safeguard and secure the information
we collect online.
We use SSL (Secure Socket Layer) encryption to secure personal
identification. In addition, personnel who have access to our
database are trained to maintain and secure all information.
How You Can Access or Update Your Information
Clients can access their personally identifiable information
that CAZ Creations/CAZ-WEB collects online and maintains by
logging in to their billing account at https://billing.cazcreations.com
or https://cp.cazcreations.com:8443/psoft/servlet/psoft.hsphere.CP
depending on their account type.
If you have submitted information on our site but do not currently
have an account with us, you can access and correct the information
that we collect and maintain by contacting us and requesting
such information or correction.
To protect your privacy and security, we will take reasonable
steps to verify your identity before granting access or making
corrections to your information.
How to Contact Us
Should you have other questions or concerns about this privacy
policy, please contact us online or via postal mail: P.O. Box
443, Buckner, KY 40010-0443.
Email, and Search Specific Terms and Conditions
CAZ Creations/CAZ-WEB considers email transmitted via our service
to be private correspondence between the sender and recipient.
Therefore, we will not monitor, edit or disclose the contents
of your private communications, except for reasons provided
for in the End-User Agreement.
Content posted to public community areas is publicly available,
and CAZ Creations/CAZ-WEB reserves the right to remove any
publicly posted content that it deems to be objectionable.
Advertising Sales Specific Terms and Conditions
We use third-party advertising companies to serve our ads on
our Web site. These third-party advertising companies employ
cookie and 1x1 pixel . gifs or web beacons to measure and improve
the effectiveness of ads for their clients. To do so, these
companies may use anonymous information about your visits to
our website and other websites. This information can include:
date/time of banner ad shown, the banner ad that was shown,
their cookie, the IP address. This information can also be
used for online preference marketing purposes.
Thank you...
CAZ Creations
888.229.2450 |