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Sep 07 2010

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	Can't Send Mail

Solution
If the instructions in your welcome email do not appear to allow you to send email from your CAZ Creations account...

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Many ISP's (Internet Service Providers) are blocking what is called "Port 25" which is the port used to send e-mail.
They have chosen to do this to cut down on the amount of "SPAM" mail that is sent. All e-mail sent via the Internet
is routed through the port 25, the channel used for communication between a mail client and a mail server. This
has become an industry standard, however, the filter can
create problems for e-mail servers and block legitimate
e-mail as well as spam. You can check with your dial-up
provider to see if they are doing this.

Unfortunately, there is nothing we can do to change this.
The port #25 is the standard for sending messages.

One way around this is to set your SMTP settings to those
of your ISP's.
They can provide the settings for you to send email via
their SMTP server.

For example: "mail.yourisp.com".
After doing that, you will be sending mail though your ISP's
servers rather than the SMTP server on your server.

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This will not affect how the recipient receives the mail or who it appears to be from and will actually get the message sent faster even if your ISP does not block port 25 because it does not have to travel from your computer through your ISP then to our datacenter and then to it's final destination.

If you are still experiencing difficulty please call us or submit a ticket for further assistance.

Article Details

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Created On:

Oct 04 2005 06:04 AM